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Privacy Policy

Last Updated: February 7, 2026

1. Introduction

Trainloop AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our autonomous AI QA platform and website.

2. Information We Collect

We collect information that you provide directly to us, such as when you create an account, request early access, or contact our sales team. This may include:

  • Contact information (email address, name, company name).
  • Authentication credentials (SSO/SAML tokens).
  • Usage data (how you interact with our platform and testing agents).
  • Technical data (IP address, browser type, device information).

3. How We Use AI

Trainloop utilizes large language models (LLMs) from providers like OpenAI and Anthropic to power our agentic reasoning. We do not use your proprietary application code or test data to train public AI models. All data processed by our agents is handled within secure, soc-isolated environments.

4. Data Security

We implement industry-standard security measures, including encryption at rest and in transit. For enterprise customers, we offer VPC (Virtual Private Cloud) deployment options to ensure data sovereignty and total control over the environment where AI agents operate.

5. Your Rights

Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or delete your information. Please contact us at nitesh@qainfinity.com for any such requests.

6. Contact Us

If you have any questions about this Privacy Policy, please contact our data protection team:
Email: nitesh@qainfinity.com